Returns and Refund Policy

Returns and Refund Policy

You may return the Product within 30 days of purchase date by contacting us via Helpdesk.

Provide a copy of your original sales receipt, credit card statement, or canceled check with complete contact information, including your street address, city, state, ZIP or postal code, telephone number, and e-mail address.

You must uninstall the software product from your computer and delete any backup copies, Including all related media and manuals. Send the product, its original packaging, and all related materials via traceable means to the Oxygen Forensics Headquarters within 30 days of purchase date.

All validated refund requests will be processed within 2–4 weeks of receipt by Oxygen Forensics.